Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Susan Tanner

Susan Tanner

May 28, 2025

5  out of  5
rating by Susan Tanner
"Haley was very kind and helpful in providing all the information we needed to get our new policy started. She is very easy to talk to and friendly. Highly recommend her and the office of Matt Nance for all of your insurance needs! 🌟 🌟 🌟 🌟 🌟"
We responded:
"Susan, thank you for this great review of our office! We're glad we were able to get your auto and renters insurance set up with us. Thank you for your business! - Matt "
Profile photo of Cody Best

Cody Best

May 28, 2025

5  out of  5
rating by Cody Best
"Professional, helpful and knowledgeable. Matt and his team are top notch! Couldn’t recommend anymore."
We responded:
"Cody, thanks so much for the review! We appreciate you and your recommendation. - Matt "
Profile photo of Terry McMillan

Terry McMillan

May 22, 2025

5  out of  5
rating by Terry McMillan
"Mary was very helpful with getting me coverage on my motorcycle."
We responded:
"Terry, thank you for the 5-star review! We appreciate your business and are happy to hear Mary was able to get your motorcycle insurance taken care of. - Matt "
Profile photo of Steven Ware

Steven Ware

May 22, 2025

5  out of  5
rating by Steven Ware
"Mary Pittman was very helpful putting my renters insurance together auto insurance for me in my wife"
We responded:
"Steven, thank you for your 5-star review! We appreciate your feedback and business. - Matt "
Profile photo of Kristin Cromwell

Kristin Cromwell

May 22, 2025

5  out of  5
rating by Kristin Cromwell
"I worked with Mary on 5/21/25. She was personable and quick at getting updated quotes. Sent our temporary insurance cards within minutes."
We responded:
"Kristin, thank you for your feedback! We're glad to hear Mary was able to help you out with your auto insurance. - Matt "
Profile photo of Kimberly Krenning

Kimberly Krenning

May 21, 2025

5  out of  5
rating by Kimberly Krenning
"I contacted Matt with a few questions regarding my home and auto coverage. He welcomed me to his office for a comprehensive review of my household policies. He spent over a hour with me reviewing each line item. I did not feel rushed or silly asking all of my questions. Matt is knowledgeable and patient. We tweaked a few areas and I left his office with a super affordable umbrella policy. No hard sell. Just excellent customer service. I highly recommend Matt and his team!"
We responded:
"Kim, thank you for this awesome review! We really appreciate your kind words and are glad to hear you found your visit with us so insightful and enjoyable. We look forward to seeing you again. - Matt "
Profile photo of Joseph Collins

Joseph Collins

May 19, 2025

5  out of  5
rating by Joseph Collins
"Lori was a good person she helped me out as much as she could and I recommend these guys too anybody"
We responded:
"Joseph, thank you for your 5-star review! We really appreciate your recommendation. - Matt "
Profile photo of Gina McCreary

Gina McCreary

May 15, 2025

5  out of  5
rating by Gina McCreary
"Thank you to Lori for making my change for my auto and home owners insurance so easy and affordable! I would recommend her for any of your insurance needs !!"
We responded:
"Gina, thank you for this great review! We're glad to hear Lori was able to save you money on your home and auto insurance. We look forward to working with you more in the future! - Matt "
Profile photo of Kristin Jones-Caid

Kristin Jones-Caid

May 9, 2025

5  out of  5
rating by Kristin Jones-Caid
"I must say….Matt is great! Very helpful-quick to reply! Super understanding and informative! He’s fantastic!!!"
We responded:
"Kristin, thank you for your 5-star review! So glad we were able to get you set up with your auto and renter's insurance. We appreciate your kind words and look forward to working with you more in the future. - Matt "
Profile photo of Matthew Six

Matthew Six

May 1, 2025

5  out of  5
rating by Matthew Six
"Awesome people, willing to help with anything"
We responded:
"Matt, thanks for the kind words! We appreciate you and look forward to helping you more down the road. - Matt "
Profile photo of Beth Booth

Beth Booth

May 1, 2025

5  out of  5
rating by Beth Booth
"Ms. Mary Pittman was very pleasant to speak with. She addressed all my concerns and assisted me with getting my insurance switched from one car to my new car. It only took a few minutes, and all my needs were met. Great customer support!"
We responded:
"Beth, thank you for your 5-star review! We're happy to hear we were able to assist you in getting your auto and renter's insurance in place. We appreciate your business! - Matt"
Profile photo of rob Johnson

rob Johnson

April 11, 2025

5  out of  5
rating by rob Johnson
"After a recent bad experience with another company, I reached out to Matt Nance and his team. Mary quickly helped me build a quote for our farm including our trailers and answered all of our questions quickly. She followed up with additional details and helped us get the best coverage possible. We could not be happier and should have switched long ago. Thank you again Mary and we look forward to being customers for years to come!"
We responded:
"Rob, thank you for this awesome review! We're so glad to hear Mary could make switching insurance companies so simple for you and are happy to have you with our team. We look forward to you being a customer for years to come as well! - Matt"
Profile photo of Steve Soellner

Steve Soellner

April 8, 2025

5  out of  5
rating by Steve Soellner
"Thanks Lori for your help today, you’re a problem solver, and thanks to Mary, even though your computer wasn’t working right you tried."
We responded:
"Steve, thanks for the 5-star review! We are glad we were able to help get your problem solved and appreciate you stopping by the office to see us. - Matt "
Profile photo of Valerie Zielinski

Valerie Zielinski

April 2, 2025

5  out of  5
rating by Valerie Zielinski
"Great quote and fast, friendly customer service from Shawn Brumfield made purchasing and bundling my insurance a pleasure! Thank you!!"
We responded:
"Valerie, thank you for your 5-star review! We're glad to hear you enjoyed your experience with our office and look forward to helping you more down the road. - Matt "
Profile photo of Debra Zevallos

Debra Zevallos

March 27, 2025

5  out of  5
rating by Debra Zevallos
"Great experience with State Farm. Great product, fair price, and top-notch customer service. That is my favorite part! Matt Nance and Mary Pittman are the dream team. If you are looking for exceptional customer service and responsiveness, this is the right team!"
We responded:
"Deb, you're too kind! Thank you for this great review. We appreciate your business and are so glad to hear you've had such a great experience with our team thus far. - Matt "
Profile photo of Linda Mast

Linda Mast

March 26, 2025

5  out of  5
rating by Linda Mast
"Service like the good old days! Mary worked with me to get just the coverage I needed and got us a car insurance quote that beat the current “discount” rate we have but from a reputable company, State Farm. Nice to have an agent who works for your business!"
We responded:
"Linda, thanks so much for the kind words! We are glad you were able to receive such great service from Mary and save money along the way. A win-win. Thank you for your business! - Matt "
Profile photo of Anson Batt

Anson Batt

March 24, 2025

5  out of  5
rating by Anson Batt
"Great experience on the phone, very helpful and personable."
We responded:
"Anson, thank you for your 5-star review! We are glad to hear you found your experience with us helpful and personable. Thank you for your business! - Matt "
Profile photo of Debra Zevallos

Debra Zevallos

March 21, 2025

5  out of  5
rating by Debra Zevallos
"State Farm has been the best experience! I switched after over 30 years with another carrier and I've never looked back. The products and services are outstanding and communication with Matt and Mary is exceptional. Thank you!"
We responded:
"Deb, thanks so much for the kind words. We appreciate your business and are so happy to hear that your experience with us has been a great one thus far. We look forward to continuing the relationship for many years to come. - Matt "
Profile photo of Kenneth Reece

Kenneth Reece

March 20, 2025

5  out of  5
rating by Kenneth Reece
"Very thorough and informative saved me money I would contact Shawn if you want to save"
We responded:
"Kenneth, thank you for your feedback! We love hearing about our customer's savings as well as a thorough purchasing process. Thank you for your business! - Matt "
Profile photo of Russ Allgood

Russ Allgood

March 19, 2025

5  out of  5
rating by Russ Allgood
"Matt and his team insure my entire family. My home and all 6 of my cars. Including my 1928 Ford Model A. My son and my daughter also have all their insurance coverage through Matt. Everyone in the office helpful and cheerful. Always ready to answer questions and solve any problems!"
We responded:
"Russ, thank you so much for leaving us a 5-star review! We love working with you and your family and appreciate your kind words about our team here. - Matt "
Profile photo of Mark Holloway

Mark Holloway

March 18, 2025

5  out of  5
rating by Mark Holloway
"Great service, thank you Lori Reed!"
We responded:
"Mark, thanks for taking the time to leave us your feedback. We appreciate your business and are always happy to hear when we are able to deliver on a great customer service experience. - Matt "
Profile photo of Beth Muckerman

Beth Muckerman

March 17, 2025

5  out of  5
rating by Beth Muckerman
"I gave 5 stars because of a pleasant customer experience with Lori. Thanks, Lori! I can’t really rate claims or cost because we’ve been with State Farm for over 45 years …..but I haven’t felt a need to shop around. We’ve had minimal claims. Matt Nance just took over from another long time agent but we’ve always been appreciative of the good customer service and recommendations that save us on a insurance costs."
We responded:
"Beth, thank you for taking the time to leave us a 5-star review! We appreciate your kind words and long-time loyalty to State Farm. We hope we can continue to provide exceptional customer service during your time with us. - Matt "
Profile photo of susie romans

susie romans

March 14, 2025

5  out of  5
rating by susie romans
"I appreciated kindness and understanding in figuring out what I need"
We responded:
"Thank you for the 5-star review, Susie! Our office is always happy to walk you through what's best for you in regards to your insurance needs. - Matt "
Profile photo of J crump (jluv)

J crump (jluv)

March 13, 2025

5  out of  5
rating by J crump (jluv)
"I truly recommend! They help me save money and made the process so easy! Lori responds to all my needs in a prompt and professional manner."
We responded:
"Janell, thank you for the 5-Star review! We appreciate your business! - Matt"
Profile photo of Suzanne Masterson

Suzanne Masterson

March 6, 2025

5  out of  5
rating by Suzanne Masterson
"Matt was extremely helpful in assessing my current policy, identifying substantial savings through bundling policies, and suggesting additional coverage I may wish to consider, with no pressure to add if I chose not to do so. I would highly recommend him to others."
We responded:
"Suzanne, thank you very much for your kind words. We're glad we were able to bundle your home and auto together with us and save you a substantial amount of money. Thank you for your continued business! - Matt "