State Farm® Insurance Agent Matt Nance
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Dennis Judd
May 29, 2026
5
out of
5
rating by Dennis Judd
"Matt and his staff were extremely knowledgeable and friendly. all questions and concern were completely addressed. we could not have had a better experience."
We responded:
"Dennis, thank you very much for your 5-star review! We appreciate you taking the time to tell us about your experience with our office and are glad to hear it was a great overall experience. - Matt "
Marianne Shelton
May 29, 2026
5
out of
5
rating by Marianne Shelton
"We’re very happy with how knowledgeable and helpful Matt and his assistants are each time we contact them. Most recently, Mary helped make policy changes. The process was personal, pleasant and efficient — customer service at its best."
We responded:
"Marianne, thank you for leaving us a 5-star review! We love hearing about our customers' satisfaction with our office and look forward to continuing to serve you. - Matt "
Luci Stangby
May 20, 2026
5
out of
5
rating by Luci Stangby
"Matt is so helpful and knowledgeable. He cares about getting his clients the best service for an affordable price, and he is incredibly personable."
We responded:
"Luci, it was a pleasure working with you and Donovan to set up your auto insurance. Thank you for the review and the kind words! - Matt"
Tempest
May 18, 2026
5
out of
5
rating by Tempest
"Morgan is always really helpful any time I call. Shes also so sweet, she has made the renters insurance part of moving out so stress-free!"
We responded:
"Tempest, thank you for your review! I know Morgan certainly appreciates the kind words and has enjoyed working with you as well. We love to hear about our customers stress free experiences! - Matt "
Davron Urunbaev
May 18, 2026
5
out of
5
rating by Davron Urunbaev
"Morgan Donathan, A very polite girl and helped me get an insurance policy, I am very grateful to her for her work"
We responded:
"Davron, thank you for leaving our office a 5-star review! We're glad we were able to get your auto insurance set up and look forward to working with you more in the future. - Matt "
Amanda Horn
April 20, 2026
5
out of
5
rating by Amanda Horn
"The are so easy to work with and very personable."
We responded:
"Amanda, thank you for your 5-star review! We love hearing this and are happy we could make your auto and home insurance purchasing experience an easy one. - Matt "
Charles Plummer
April 18, 2026
5
out of
5
rating by Charles Plummer
"We’ve had a wonderful experience working with Mary at Matt Nance State Farm. From our very first interaction, Mary has been incredibly professional, kind, and attentive to our needs. Moving to a new area can be overwhelming, but she has truly been a breath of fresh air as our family has settled into Ohio. Mary took the time to answer our questions thoroughly, made sure we understood our options, and followed up in a way that showed genuine care rather than obligation. Her friendly demeanor and willingness to go the extra mile made a significant difference for us during a season of transition. If you’re looking for someone who is knowledgeable, responsive, and truly invested in helping people, I highly recommend reaching out to Mary. She represents the kind of service that builds trust and makes you feel confident you’re in good hands."
We responded:
"Charles, thank you so much for this wonderful review of our office! We are so glad to hear that Mary was able to make your family's transition to Ohio a pleasant experience and we look forward to continuing on the relationship with you all for many years to come! Mary is a valued member of our team here and I will make sure that she sees this. - Matt "
Anita B.
April 8, 2026
5
out of
5
rating by Anita B.
"Mary , with Matt Nance's office was very pleasant and handled all of my needs and concerns."
We responded:
"Anita, thank you for leaving us a 5-star review! We appreciate your business and are happy to hear we were able to meet all of your needs. - Matt"
Lauren Skeens
March 20, 2026
5
out of
5
rating by Lauren Skeens
"Matt made the process so easy! He answered all of my questions & ensured I understood! Happy to have a life insurance policy with the best!"
We responded:
"Lauren, thank you for taking the time to leave us this awesome review! We appreciate your business and are glad we were able to get your life insurance coverage in place. - Matt "
Moe Alaina
March 20, 2026
5
out of
5
rating by Moe Alaina
"I had such a great experience setting up my life insurance policy with Matt. He made process quick and easy , and explained my benefits in detail. I highly recommend Matt Nance State Farm ."
We responded:
"Morgan, thank you for your review! We enjoyed working with you and are happy we could get your life insurance set up for you and your family. We look forward to working with you more going forward! - Matt"
Kathy Hamilton
March 3, 2026
5
out of
5
rating by Kathy Hamilton
"Matt Nance was very easy to work with and answered all my questions easily.I feel very confident working with him or his team in the future."
We responded:
"Kathy, thank you for this review! We're glad we could make the process easy for you and look forward to helping you more in the near future! - Matt "
Alicia Jones
February 27, 2026
5
out of
5
rating by Alicia Jones
"I had a great experience working with Matt when looking for a new auto insurance policy. He was very knowledgeable and helpful! The price I paid for bundling auto and renters was by far better than just auto with my previous insurance company. Great service and experience altogether."
We responded:
"Alicia, thank you for your kind review! We appreciate your business and are always happy to hear when we are able to provide insight as well as great value in our products. - Matt "
Kendra Martin
February 21, 2026
5
out of
5
rating by Kendra Martin
"I recently moved to Ohio and needed both renters insurance and to switch my auto policy. Mary with Matt Nance's office is very responsive and thorough, and also very kind and personable. Every time I have called, she answers the call and is very prompt with providing needed services. I have been a State Farm customer for years and the service with this office has been incredible. Highly recommend!"
We responded:
"Kendra, thanks so much for this review and welcome to Ohio! We're so glad we could make the move a bit easier for you and are here for all of your insurance needs. Thank you for your business! - Matt"
Molly Sweeney
January 21, 2026
5
out of
5
rating by Molly Sweeney
"I have worked with Lori numerous times now and she couldn't have been nicer or more helpful. She's a ray of sunshine in today's bleak world of customer service!"
We responded:
"Molly, thank you for this great review. I know Lori and all of us here at our office appreciate the kind words and working with customers like yourself. - Matt "
Mike Hesterberg
January 7, 2026
5
out of
5
rating by Mike Hesterberg
"The office staff is very responsive and helpful. It's what you need in an insurance agent."
We responded:
"Mike, thank you for your review! We're glad you found what you were looking for in an insurance agency, in us. Thank you for your business. - Matt"
Tyler Mitchell
December 19, 2025
5
out of
5
rating by Tyler Mitchell
"Matt was incredibly knowledgeable and helpful with getting my new policy set up and got me a much better rate"
We responded:
"Tyler, thank you for the kind words! We appreciate your business and are glad to hear we could provide some insight, all while getting you a great price on your auto and renters insurance. - Matt "
Lewis Avramovich
December 17, 2025
5
out of
5
rating by Lewis Avramovich
"I just got setup with Mary. Very nice, knowledgeable, pleasant experience!"
We responded:
"Lewis, thank you so much for the 5-star review! We're happy to hear Mary was able to set up your auto insurance and welcome back to West Chester, Ohio. - Matt "
Tamara Ansley
December 13, 2025
5
out of
5
rating by Tamara Ansley
"Quick and friendly service!"
We responded:
"Tamara, thank you for your review! We're happy we could make your move to West Chester a little bit easier. Thank you for your business! - Matt "
Nick Martin
December 12, 2025
5
out of
5
rating by Nick Martin
"Mary helped me out with my payment when State Farm's payment system was malfunctioning. Her professionalism and kind attitude made my experience enjoyable. Thanks Mary!"
We responded:
"Nick, thank you for taking the time to leave us a review! We're so glad to hear you enjoyed your conversation with Mary. She takes great pride in her work and will be glad to hear you enjoyed your experience. - Matt "
Carolina Puga
December 5, 2025
5
out of
5
rating by Carolina Puga
"I was a walk in and needed a last minute renters insurance before my move in the day after. Matt helped me out and got me everything I needed for an excellent price. Very happy with the service!"
We responded:
"Carolina, thank you for leaving us your review! We are happy we could get your renter's insurance set up for you and enjoyed meeting you at the office. We appreciate your business! - Matt"
Kareisa Brock
September 4, 2025
5
out of
5
rating by Kareisa Brock
"I just spoke with Mary Pittman again. She has been FABULOUS with helping me. She was able to reduce my bill to help me as I am now on disability and my money has been cut in half. She is always so nice and ALWAYS so helpful with EVERYTHING!! Huge KUDOS to her. Thank you very much for everything!! I just emailed Mary to change my address and she took care of me right away, as usual. I LIVE her!!! Thanks again for ALWAYS GREAT SERVICE!!"
We responded:
"Kareisa, thank you so much for your 5-star review! We love hearing about our customers experiences with our team and are so happy you enjoyed talking with Mary. We appreciate you and your business! - Matt "
doug Morton
September 4, 2025
5
out of
5
rating by doug Morton
"The agent that handled my policies, Mary, did an absolutely great job with meeting my needs. She was knowledgeable, helpful, answered every question I had and was extremely polite! Thank you for your help, Mary!"
We responded:
"Doug, thank you for our 100th review!! And what a great review to have be our 100th, we appreciate the compliments and are so glad you enjoyed your experience with our office. - Matt "
Savannah Albaugh
August 29, 2025
5
out of
5
rating by Savannah Albaugh
"Matt took the time to help me set up a Life Policy with State Farm. Very helpful and informative! Overall great experience"
We responded:
"Savannah, thank you for your 5-star review! We're glad we could get your life insurance policy in place for you and your family and hope to work with you more down the road. - Matt "
Aaron Gatio
August 28, 2025
5
out of
5
rating by Aaron Gatio
"Matt and company are excellent!! Always there to help and are very easy to reach when needed. They make the process easy to understand and come through quickly. Very lucky to have such great help!"
We responded:
"Aaron, we're so glad to hear about your positive experience with our office. We always aim to make your insurance experience a pleasant one and love to hear when we deliver on that. Thank you for your business! - Matt "
Destiny Blum
August 27, 2025
5
out of
5
rating by Destiny Blum
"Matt helped me get a life insurance policy, he was wonderful & professional."
We responded:
"Destiny, thank you for leaving us a 5-star review! We're happy we could get your life insurance policy set up for you and your family and look forward to helping you more in the future. - Matt "